We run EVV monitoring, billing, scheduling, and compliance for home-care agencies — with a dedicated team that already knows HHAeXchange, CDPAP, and PCA workflows. You get clean billing, fewer compliance headaches, and your week back.
Most home-care owners spend half their week on EVV exceptions, billing follow-ups, and compliance paperwork — instead of growing census and caring for clients. The back office becomes the bottleneck.
Home care is our specialty — but agencies and founders lean on us across operations, billing, and automation.
EVV monitoring, Medicaid/MCO billing, scheduling, PCA/PCS & CDPAP/PPL compliance, payroll verification, and authorizations — end to end.
Clean claim submission, denial management, A/R follow-up, and reporting — so revenue stops leaking.
Data entry, document management, reporting, scheduling, and day-to-day admin handled by a reliable team.
Workflows that remove busywork — GoHighLevel, Zapier, Make, and n8n integrations built and maintained.
Store operations, product listings, order processing, and customer support that keeps shops running.
Support to build, launch, and grow a product — from setup to the operational grind behind a launch.
We don't learn your workflows on your dime. Our team has run EVV, billing, and compliance for a New York agency — so we plug in and start clearing work from day one.
Daily visit verification, mismatch resolution, and clean confirmation rates.
Medicaid/MCO claim submission, denial management, and A/R follow-up.
Caregiver scheduling, shift coverage, and client coordination.
Registration, documentation, and keeping every case audit-ready.
Hours reconciliation, anomaly detection, and accurate payroll inputs.
Tracking renewals, filing, and never missing a deadline again.
You're trusting us with sensitive information, and we treat it that way. We work inside HIPAA-aware processes, sign confidentiality agreements on every engagement, and limit access to only what each task requires.
We follow HIPAA-aligned practices and will sign a Business Associate Agreement where required. We do not claim formal certification.
Low-risk by design. You see the quality before you commit a dollar.
A 15-minute call to understand your agency, your tools, and where the back office hurts most.
We take a real slice of your workload and handle it — free — so you can judge us on output, not promises.
We document your SOPs, set up secure access, and assign a dedicated, trained team to your account.
Add hours, tasks, or services as you grow. Month-to-month, no lock-in.
HHAeXchange, CDPAP/PPL and EVV know-how is hard to find on freelance platforms. We live in it.
You get a trained, managed team accountable to your account — consistent people who learn your agency.
Skilled offshore support at a fraction of US in-house cost — with hours that overlap your day.
HIPAA-aware workflows, signed NDAs, and least-access permissions on every engagement.
No references to show yet — so we let our work speak. We'll handle a real piece of your back office at no cost, and you decide whether to continue. That's how confident we are.
"I built BackOffice Station because I've sat in the agency's seat — and I know exactly where the back office breaks."
BackOffice Station was founded by Junaed, who spent years as a back-office supervisor managing a remote team supporting a New York home-care agency — covering EVV monitoring, PCA/PCS and CDPAP compliance, payroll verification, fraud detection, and reporting.
That's the difference. We're not a generic VA shop guessing at your workflows. We've cleared the exceptions, chased the claims, and met the audit deadlines ourselves. Now we do it for agencies that want their time back — backed by a network of specialists across billing, operations, and automation.
Based in Dhaka, Bangladesh. Working your hours. Built for US home care.
Tell us about your agency and the work that's slowing you down. We'll reply within one business day to set up your free pilot.
Grab a 15-minute discovery slot.
Book a discovery call →